How to fix start menu crashes in Windows 10 Fall Creators Update

So far, Microsoft has released three major updates which include the Anniversary update, Creators update, and Fall Creators update.

Out of all of the major updates, the recent one i.e. Fall Creators Update has been in the news for all the wrong reasons.

When it was initially released it was reported users were facing boot loop issues.


Now another issue ‘Start menu crashes’ has come up which several Windows 10 users are facing after upgrading to Windows 10 to Fall Creators update.

After upgrading to Windows 10 Fall Creators update, many users are unable to customize the Start Menu or add any tiles to it, if they try to do so, it would stop responding and will freeze or it will crash for no reason.

Once the start menu crashes, you need to click on the Windows button to relaunch it but it would remain the same with no changes in it.

The start menu will remain the same no matter you try to add a tile or a name it would go back to it was like after the installation.

And if somehow it didn’t crash while you were removing the default tiles or adding new tiles, once you shut your PC and then turn it on, the Start Menu will display the default tiles.

So, how to fix start menu crashes in Windows 10 Fall Creators update, well there are multiple fixes available to fix  start menu crashes in Windows 10 Fall Creators update:

#1. Run Windows 10 Start menu troubleshooter

Last year after launching the Windows 10 Anniversary update, Microsoft launched a troubleshooter tool to fix issues related to Windows 10 Start menu, so if your Windows 10 start menu is broken or isn’t working properly then you can download this tool from Microsoft’s website and run it on your PC to check for issues and fixes.


You can download the application by clicking here.

Most of the time, start menu crash issues does get repaired, but there is no certainty it will work for everyone.

Also, read: How to fix the extended attributes are inconsistent error in Windows 10

#2. Rolling back to the old version or re-installing Windows 10 Fall Creators update

One of the main reasons why your Windows 10 start menu may not be working properly might be because of some broken or corrupted system files.


Now if you have an offline copy of Windows of the Fall Creator update or older version, then run the setup and install that version but make sure you choose the option to keep your files or else all of your data will get erased.

#3. Manually deleting Start Menu folder files

This may sound crazy and unorthodox but believe it or not, that’s how you can fix start menu crashes in Windows 10 Fall Creators update.

Before doing so, make sure that you have tried all the option mentioned above.

To find the Start Menu location go to your C drive then go to ProgramData > Microsoft > Windows > Start Menu > Programs.


Once you reach the Programs folder delete all the icons from the folder excluding the System icons.

Restart your PC and then checkup your Start Menu and try to customize it.

And if this trick doesn’t work then try to do a fresh installation.